# *Shipping Policy – Zoomies USA*

Thank you for shopping with *Zoomies USA*! We strive to process and ship your orders as quickly as possible so you and your pets can enjoy our products without delay. Below, you’ll find all the details about our shipping process, delivery times, and policies.

## *Order Processing Time*
Most orders are processed and shipped within *1-2 business days* (Monday-Friday, excluding weekends and holidays) after payment confirmation. Please note that processing times may be slightly longer during peak seasons or promotional events.

## *Shipping Methods & Delivery Times*
We offer several shipping options to meet your needs:

– *Standard Shipping (2-4 business days)* – Affordable and reliable delivery via USPS or FedEx. 
– *Free Shipping* – Available on select orders (minimum purchase may apply).

Delivery times are estimates and may vary depending on the carrier, destination, and unforeseen delays (e.g., weather, holidays).

## *Shipping Destinations*
We currently ship within the *United States (including Alaska and Hawaii) , Europe and Australia*. 

## *Shipping Rates*
Shipping costs are calculated at checkout based on the weight of your order, shipping method, and destination. Free shipping promotions (if available) will be automatically applied when eligible.

## *Order Tracking*
Once your order ships, you’ll receive a confirmation email with a *tracking number* so you can monitor your package’s progress. If you don’t receive tracking information within *2 business days, please contact us at **[email protected]*

## *Undeliverable or Lost Packages*
If a package is returned to us as undeliverable (due to an incorrect address, failed delivery attempts, or refusal), we will contact you to arrange reshipment (additional fees may apply).

In the rare case that your package is lost in transit, please contact us, and we’ll work with the carrier to resolve the issue.

## *Address Changes*
To ensure timely delivery, please double-check your shipping address before placing your order. If you need to make changes, contact us *immediately* at *[email protected]*. Once an order is processed, we may not be able to modify the shipping address.

## *Damaged or Missing Items*
If your order arrives damaged or is missing items, please contact us within *7 days* of delivery with photos of the issue. We’ll gladly assist with replacements or refunds as needed.

## *Contact Us*
Have questions about shipping? Reach out to our customer service team at:
📧 [email protected]

Thank you for choosing *Zoomies USA*—we appreciate your support! 🐾